Tuesday, April 13, 2010

Patient:
  1. Bearing or enduring pain, difficulty, provocation, or annoyance with calmness.

  2. Marked by or exhibiting calm endurance of pain, difficulty, provocation, or annoyance.

  3. Tolerant; understanding: an unfailingly patient leader and guide.

  4. Persevering; constant: With patient industry, she revived the failing business and made it thrive.

  5. Capable of calmly awaiting an outcome or result; not hasty or impulsive.


I'm pretty sure about 85% of people who dine out do not possess these qualities. I wish that everyone could work in the service industry just for one week of their lives. If they did, I believe that I would be dealing with 85% of people who do have some patients. Sometimes people behave so outrageously towards me and other staff members I work with that I have to pinch myself to see if I'm dreaming, I mean these people can't be serious; if they behave like this towards me over some eggs that where cooked wrong(and by this I mean people who don't know how to order their eggs correctly and blame me for it), how on earth do they handle everyday situations?
Or sometimes people are just really jumpy. The other day I was seating these 4 older gentlemen and as I was seating them I proceeded to say.......
"Can I get you guys started on..."ILL HAVE AN ICE TEA!!!!"
Wow there turbo!!!!! Relax! All the people at this table where like this. It was crazy. Like they thought they were on jeopardy or something and if they weren't the first to buzz in to tell me their answer then they would be left with no beverages and dehydrate. I wanted so badly to calmly explain to these people who seem to have just digested some uppers that hey! ....you don't have to tell me in the first 5 seconds of entering the restaurant every single thing that you are going to want and or need. Ill still get your drink if your not the first person to blurt it out while spitting all over me. These people were also pretty touchy feely, lucky for me all I had to do was seat them and get their drinks, however very unfortunate for my dear friend teri who had to wait on them. When she went over to get their order they just couldn't seem to keep their hands to themselves when they yelling out what they wanted. "Ill have the grilled cheese *insert arm grab here*BUT CAN I HAVE COTTAGE CHEESE!!!!!"
Then there's the people who come in and expect me to get them what they need in a split second. I wonder if they realize that when they ask for some extra butter I actually have to walk over to the butter bar area , grab the butter, and then walk it back over to them. Now don't get me wrong, I don't have a problem doing this, its my job. But it's pretty normal for someone to ask me for a side of butter and I'll say "No problem ill be right back" I turn around check on my other tables on my way over to the butter bar and when I glance over at the wonderful people who had just asked for the side of butter they scream out to me from across the restaurant "CAN I GET THAT SIDE OF BUTTER NOW PLEASE?!?!". Seriously? I don't shit butter, I have to go get it. Clearly the people have noticed me making my way over to get it, but they aren't the only people I have to take care of so I need to multi task, not to mention it hasn't even been a whole minute since so relax!
I sure do love people......

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